The Calcasieu Council on Aging Ombudsman program serves long-term care facilities in six parishes (Calcasieu, Cameron, Beauregard, Allen, Jeff Davis and Vernon). These facilities include nursing homes and assisted living facilities.
It is a Swedish word that means "citizen representative". An ombudsman is an advocate for residents of nursing homes and assisted living facilities.
A problem solver, mediator, helper, resource and educator.
Ombudsmen are both paid and volunteer staff who are interested in quality of life and care for nursing home residents. Ombudsmen are skilled in working with people and are trained to be alert to the needs of nursing home residents.
Volunteer Ombudsmen are needed to work two hours each week. Training for this work includes:
Ombudsmen will get:
These rights are required by state law and state and federal regulations.
3950 Hwy 14, Lake Charles, LA 70607
Monday - Friday 8:00AM to 3:30PM
Phone: (337) 474-2583 ext. 1059 or 1-800-223-5872
Fax: (337) 474-6563